Terms of Service

About these terms

These Terms of Service apply whenever you use the BIMHIVE website, create an account, buy or download a product, or activate a BIMHIVE plugin. By doing any of those things you agree to these terms. If you don't agree, please don't use the site.

BIMHIVE is a marketplace for Revit plugins, scripts, templates and other digital tools for the architecture, engineering and construction industry. Some products are made by BIMHIVE and others by independent sellers ("partners").

Your account

You need an account to buy, claim or download products. Please give accurate information and keep your password to yourself; you're responsible for what happens under your account.

You can see the devices signed in to your account and sign them out from your account settings, and you can delete your account at any time. Deleting your account ends access to the licenses attached to it.

Licenses, not ownership

When you buy, claim or subscribe to a product, you receive a license to use it. You don't buy the software itself. Unless a product page says otherwise, a license is personal to your account and may be used on the number of computers (seats) stated for that purchase or plan.

Plugins check their license with BIMHIVE when they start. To do that, a plugin sends its product code, your license key and a hashed identifier of the computer it runs on. A plugin that can't confirm a valid license may stop working until it can.

Free products, trials and memberships

Free products are licensed the same way as paid ones and remain subject to these terms. We may stop offering a free product, or change it to a paid product, at any time.

Trials run for the period shown when you start them and end automatically.

A membership plan gives access to the products its tier covers for as long as the membership is active. When it ends, licenses that came from the membership stop working. Products you bought separately are not affected.

Prices and payments

Prices are shown on each product and plan page. Payments are processed by a third-party payment provider; BIMHIVE doesn't receive or store your full card details.

An order is complete once the payment provider confirms payment. If a payment is reversed or disputed, the licenses from that order can be deactivated.

If you believe you were charged in error or a product doesn't work as described, contact us through Support Tickets and we will look into it.

Products from partners

Partners are responsible for the products they list, including their descriptions, updates and support. We review each product before it is listed, but that review is not a guarantee that a product is free of errors or suitable for your project.

Acceptable use

You agree not to: - share, sell or publish license keys, or use one license on more computers than it allows; - remove, bypass or tamper with a product's licensing or activation; - copy, resell or redistribute products, except where a product's own license allows it; - reverse engineer products, except where the law allows it despite this restriction; - use the site to break the law, upload malicious code, or disrupt the service for others.

Revoking licenses

We may deactivate a license, or suspend or close an account, if we reasonably believe these terms have been broken, a payment was fraudulent or reversed, or a license is being misused. This applies to free and paid products alike.

Reviews and other content you submit

When you post a review, open a support ticket, or submit a product as a partner, you confirm that you have the right to share that content, and you allow BIMHIVE to store and display it as needed to run the marketplace. We may remove content that is unlawful, abusive or misleading.

Intellectual property

The BIMHIVE name, logo and website belong to BIMHIVE. Each product belongs to BIMHIVE or to the partner who made it.

Autodesk and Revit are registered trademarks of Autodesk, Inc. BIMHIVE is not affiliated with or endorsed by Autodesk.

No warranty

Products and the website are provided "as is" and "as available". To the extent the law allows, we don't promise that they will be error-free, uninterrupted, or suitable for a particular purpose.

Automation tools change your models. Always keep backups, and check results before relying on them for real projects.

Limitation of liability

To the extent the law allows, BIMHIVE is not liable for indirect or consequential losses, such as lost profits, lost data, or project delays, arising from your use of the website or any product. Nothing in these terms limits liability that cannot be limited by law.

Changes to these terms

We may update these terms as the marketplace changes. The date at the top of this page shows when they were last updated. If you keep using BIMHIVE after an update, the updated terms apply.

Contact

If you have a question about this page, open a ticket from Support Tickets in your BIMHIVE account and our team will reply there.